STASH REWARDS TERMS & CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS OF PARTICIPATION IN THE STASH REWARDS PROGRAMCAREFULLY. BY PARTICIPATING IN THIS PROGRAM, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT PARTICIPATE IN THIS PROGRAM.
SECTION 8 BELOW CONTIANS A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER. THEY AFFECT YOUR RIGHTS. PLEASE READ THEM.
- Membership Eligibility and Overview
1.1. The Stash Rewards Program (“Stash Rewards” or “Program”) is offered at the sole discretion of Harborside and it’s affiliated retail stores (“Harborside”, “we,” “our” or “us”). The Program is available to individuals for their personal use only and is limited to one account per individual. Corporations, associations, or other groups may not participate in the Program. Individuals who are at least the age of 18 years or older and who provide and maintain a valid email address are eligible to become members. Employees of the Harborside companies and individuals employed by our business partners or vendors are eligible for membership for personal use only but may be excluded from certain benefits of the Program.
- Program Enrollment
2.1 Eligible individuals may become members only by enrolling in the Program by visiting www.shopharborside.com, www.urbnleaf.com and in-store at any location (collectively, the “Site”) and following the Program prompts to register for the Program.
2.2. To become a member, you are required to provide your first name, last name, email address and to create a password in order to enroll. You may also have the opportunity to provide us with your mailing address, birth date and mobile phone number, but this information is optional. You are solely responsible for maintaining the accuracy of your account information and for updating it as required. You may update your personal information on the Site.
2.3. Only one Program account may be associated with a single email address. In the event of a dispute over ownership of the Program membership account, the member will be deemed to be the authorized account holder of the email address submitted at the time of enrollment. For purposes of these Terms, the “authorized account holder” is the natural person who is assigned to the submitted email address by an internet provider, online service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address.
- How the Program Works and Program Benefits
3.1. The Program is a way in which we reward and thank our loyal customers for purchasing our products and/or taking other Program related actions. For your purchase to qualify for the Program, you must be enrolled in the Program and be signed into your online account at the time of purchase on the Site, or purchase in-store. You are able to earn points by making eligible purchases or taking certain other Program actions. Once you earn a certain number of points, you may be eligible for certain benefits and rewards based on your available number of points, which benefits may change, without notice, from time to time, at any time, and may be offered on a limited basis. Eligible purchases and other opportunities to earn points will be posted on the Site or may be published through other media (e.g., in-store, in marketing communications, social media, etc.).
3.2. Stash Rewards is a loyalty program where points earned may be redeemed for possible product, discounts, merchandise, or donations.
3.3. Stash Rewards members receive 1 point for every $1 spent on eligible purchases on shopharborside.com, urbnleaf.com, or in-store which may change from time to time without notice. Eligible purchases include regular priced merchandise and exclude eGift Cards, sales tax, state fees, discounts, delivery charges and/or other excluded charges specified by us from time-to-time. All points earned from purchases on the Site are pending until your purchase payment is received, and your order is delivered or picked up in-store, at which point they are fully matured and capable of redemption the following day. The value of points may be changed from time to time, with no prior notice.
- Program Benefits and Rewards
4.1. As a member, you earn points for each in-store and online purchase as described above. To redeem offers and rewards, you must have accumulated the minimum number of points as established by us for a particular reward, that may change at any time without notice. Points may never be exchanged for cash. You will find your eligible offers and rewards (with offer codes if applicable) listed in your personal account. Qualifying members will receive email invitations when event rewards are available if they have not opted-out of receiving Program emails. Currently, points are valued as set forth in the table below and are subject to change by Harborside without notice:
$1 Preroll .7g Preroll Urbn Leaf
Papers & a lighter
Fuzzies Single Joint
$1 King Roll
$1 Smokiez Distillate Gummies
Top Shelf Preroll for $1
$15 Pipe for $1
$15 Vape Battery for $1
Smokiez Live Resin Gummies
$1 “$30 eighth”
Kingroll Jrs 4pk
30% Off Full-price order
Urbn Leaf 1g Vape
Urbn leaf Eighth $50 eighth for $1
40% off full-price order
Half Oz Urbn Leaf
1/4 oz of anything in store
VIP Program (Urbn Legends, Harborside Legacy Club)
Levoit Air Purifier
Dewalt 12v Starter Kit
Ooni Pizza Oven 12″
Dr Dabber Evo
Custom Air Forces or a Trip to the Farm
4.1.1. Points Benefits: You must have a minimum amount of points as set forth in the table above to redeem for the rewards above. These rewards are based on the total number of points you have accumulated being redeemed for a specific reward. All Points are forfeited if you do not shop at a Harborside location once every 60 days. You may only redeem one reward per transaction in-store. You must make a purchase, in-store or online every sixty (60) days, and if you do not, all accrued available points will expire sixty (60) days from your last purchase. If you do not make a qualified purchase for sixty (60) days, your points are forfeited, and your point balance will reset to zero (0).
4.2. Offers and rewards are only available while supplies last and are subject to change. Harborside reserves the right to make substitutions in our sole discretion. When shopping online, if your online order is not completed for any reason, any offers or rewards associated with that transaction will be removed from your shopping cart and may no longer be available.
4.3. Members are restricted from sharing their accounts, rewards, benefits and/or points. In addition, rewards, benefits and/or points cannot be combined. Only the member paying for the products may accumulate rewards, benefits and/or points. Members will not receive rewards, benefits and/or points on purchases which are reimbursed by corporations or other organizations ineligible to participate in the Program.
4.4. Rewards, benefits and/or points, earned through the Program have no cash value and are non-transferable. Furthermore, the member does not have any property rights in or to rewards or other Program benefits. If part or all of your purchase is returned or cancelled or if points are obtained through fraudulent or other activity that violates these Program Terms, the points will be credited, decreased or reversed, as applicable, to your Program account. The sale, barter, transfer, or assignment of any rewards or benefits offered through the Program, other than by us, is expressly prohibited.
4.5. Rewards cannot be exchanged or returned for points, another product or a monetary refund.
4.6. The products and services available through the Program are for personal use only. You may not sell or resell any of the products, services, or samples you purchase or otherwise receive from us. We reserve the right, without notice, to cancel or reduce the quantity of any order to be filled and/or any products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms.
4.7. To be eligible for points, purchase must be made on qualifying products. Qualifying products include regular priced merchandise and exclude eGift Cards, sales tax, state fees, discounts, delivery charges and/or other excluded charges specified by us from time-to-time.
4.8. We are not responsible for rewards, benefits and/or points lost or redeemed due to fraudulent activity.
4.9. WITH OR WITHOUT PRIOR NOTICE, WE RESERVE THE RIGHT TO: change Program benefits, how you reach each Program tier, how you earn points and how we evaluate and reward your eligible purchases and/or other Program activity and; place limits on the number of purchases or activities that are eligible for the Program and/or for any given tier or point level, the number or types of rewards or benefits you may receive or earn in any given tier or at any given point level, in a given time period or for the duration of the Program, and/or any combination thereof.
4.10. If you have concerns that a purchase or other activity was not properly applied to your account, you should contact Harborside Customer Service via email at email@example.com. Your email must specify your name and email address associated with the Program, the date of the Program activity, and the issue(s) you encountered. This email must be sent no more than 72 hours after the date the purchase or other Program activity took place. We are not responsible for late notifications about purchases or other Program activities not being credited to an account.
4.11. Rewards can only be redeemed in-store, unless otherwise noted by Harborside.
- Program Communications
5.1. By enrolling in the Program, you will be automatically subscribed to receive and consent to receiving Harborsidemarketing emails and Program related emails.
- Termination and Modification
6.1. The Program and its benefits are offered at our sole discretion. We may, in our discretion, cancel, modify, restrict, or terminate these Program Terms, our FAQs, and/or the Program or any aspect or feature of the Program at any time WITH OR WITHOUT PRIOR NOTICE, even though such changes may affect the value of rewards or benefits already accumulated or earned and/or the ability to redeem accumulated rewards or benefits.
6.2. We reserve the right to exclude you from or to discontinue your participation in the Program and to audit your membership account at any time, in our sole discretion. Any suspected abuse of the Program, failure to follow any Program Terms, membership inactivity (i.e. no points earned or redeemed) for more than 6 months, illegal activity, fraud, misrepresentation or other conduct inconsistent with these Program Terms and/or detrimental to us or our interests, including without limitation, any suspected illegal, fraudulent other unauthorized use of any Program rewards, points, cards, credits, vouchers, coupons and/or certificates, may result in the revocation of your membership and make you ineligible for further participation in the Program. If you are banned from shopping at Harborside for any reason for any period of time, your points may be revoked. If your membership is revoked, any rewards or benefits in your account will automatically expire and your access to the Program and features will automatically terminate. If we suspect illegal activity, fraud, misrepresentation, abuse, or violation of these Terms, we also have the right to take appropriate legal action, in our sole discretion.
6.3. If you decide you no longer want to be a part of the Program, you may cancel your membership at any time by opting-out in your account on the Site or in-store at any of our retail locations.
- Disclaimer of Warranties; Limitation of Liability
7.1. NEITHER HARBORSIDE NOR OUR SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS OR THE PROGRAM OR ANY OF THE REWARDS OR BENEFITS ASSOCIATED WITH THE PROGRAM INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.
7.2. YOU AGREE THAT NEITHER HARBORSIDE NOR OUR SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE RESPONSIBLE OR LIABLE IN CONTRACT, WARRANTY OR IN TORT (INCLUDING NEGLIGENCE) FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE PROGRAM; (c) DATA NON-DELIVERY, LOSS, THEFT, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF THIRD PARTY LINKS ON THE SITE OR USE OF ANY REWARD OR BENEFIT OF THE PROGRAM; (e) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES; (f) ANY INACCURACIES OR OMISSIONS IN PROGRAM CONTENT; OR (g) EVENTS BEYOND OUR REASONABLE CONTROL. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED.
7.3. FURTHER NEITHER HARBORSIDE NOR OUR SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE PROGRAM OR AND YOUR PARTICIPATION THEREIN, WHETHER IN CONTRACT, WARRANTY OR IN TORT (INCLUDING NEGLIGENCE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY FOR SUCH CLAIMS EXCEED ONE HUNDRED DOLLARS ($100.00).
7.4. YOU AGREE THAT NO CLAIMS OR ACTION IN CONTRACT, WARRANTY OR IN TORT (INCLUDING NEGLIGENCE) ARISING OUT OF, OR RELATED TO, YOUR PARTICIPATION IN THE PROGRAM, USE OF ANY REWARDS OR OTHER BENEFIT OR THESE TERMS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE. IF YOU ARE DISSATISFIED WITH THE PROGRAM, TERMINATION OF YOUR MEMBERSHIP IN THE PROGRAM IS YOUR SOLE REMEDY. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU.
You agree to defend, indemnify and hold us, our subsidiaries, affiliates, partners, licensors, officers, directors, employees, and agents harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third-party claim, action, or demand resulting from your participation in the Program in violation of any law, rule, regulation or these Program Terms.
- Governing Law and Disputes
9.1. This Program and these Program Terms will be governed by and construed under the substantive laws of the State of California, as if they were a contract wholly entered into and wholly performed within California and without reference to conflict-of-laws considerations.
9.2. ANY DISPUTE RELATING IN ANY WAY TO THIS PROGRAM, THESE TERMS, YOUR PROGRAM MEMBERSHIP, OR THE RELATIONSHIP BETWEEN THE PARTIES SHALL BE SUBMITTED TO CONFIDENTIAL ARBITRATION IN NEW YORK AND YOU AGREE TO SUBMIT YOURSELF TO THE JURISDICTION AND PROCEEDINGS THEREOF. ARBITRATION MEANS THAT A SINGLE ARBITRATOR WILL DECIDE THE CLAIM, AND YOU WILL NOT HAVE THE RIGHT TO SUE IN COURT OR TO HAVE A JUDGE OR JURY DECIDE YOUR CLAIM. YOUR RIGHTS TO PREHEARING EXCHANGE OF INFORMATION AND APPEALS MAY ALSO BE LIMITED IN ARBITRATION (OR SRBITRATION). It is further agreed that any dispute over the scope of this arbitration provision and any dispute as to whether a claim is arbitral shall be submitted to the arbitrator for decision. Notwithstanding the foregoing, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors or otherwise have a cause of action in equity, we may seek injunctive or other appropriate relief in any court of competent jurisdiction and you consent to jurisdiction and venue in any such court for such purposes. Arbitration under these Program Terms shall be conducted under the Consumer-Related Disputes Supplementary Rules then prevailing with the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction.
9.3. You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually, and (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and (iii) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST US ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
- Contact Us
For information about the Program and your membership, contact Customer Service at firstname.lastname@example.org. You will be required to confirm your full name and email address in order to validate your account. We are not responsible for requests or correspondence lost or delayed in the mail or over the Internet. You may also provide answers to helpful frequently answered questions in our FAQs.