Getting started is easy
Earn Tops points and get rewarded in a few easy steps!
Opt into Tops Loyalty
To get started, sign up to the Tops Loyalty program. On top of earning points, you will get insider access to fresh drops, special promotions, exclusive events and more!
Order How You’d Like
Order in-store, online or delivery and start earning Tops points with each order you make.
Earn Tops Points, Get Rewards
As you earn Tops Points, you can redeem in-store, online or delivery for rewards as well as access to exclusive products, launches and more!
More Rewards. More Savings. Sign Up Now!
Earn and redeem points in-store, online or through delivery!
How You Earn Points
• Earn 1 point for every $1 you spend
• Enjoy 1.5x points per $1 spent on in-house brands (Kingpen/Kingroll, Fuzzies/ Sublime, Urbn Leaf, Loudpack, Smokiez, Harborside Farms, Dime Bag, Key)
Starting 1/18/23
Earn Bonus Points!
Starting 1/18/23
• 100 points for new sign ups
• 100 points on your birthday
• 2x points on 2-days! (2nd, 12th, 22nd)
Tops Rewards
Once you’ve earned enough points, you will unlock our loyalty tiers for exclusive rewards!
• Tier 1: 100 pts for $10 off
• Tier 2: 250 pts for $25 off
• Tier 3: 500 pts for $50 off
• Tier 4: 750 pts for $75 off
• Tier 5: 1000pt+ for $100 off
+ exclusive access to products
FAQ
You will not earn points for orders or visits at the store until after you confirm your signup. From that point forward you will earn based on your activity.
You can start earning Tops points with each order your make whether it is in-store, online or through delivery. Once you redeem enough points to unlock a reward tier, you will be able to use your available rewards towards your in-store, online or delivery purchase.
Points can take up to 24 hours to update after you make an order. If you are still missing points, it is likely that your phone number or email on your account was not used when checking out at the store. It’s imperative that you make sure that your transaction is recorded under your customer record.
You can access your points through your wallet here >
You can earn and redeem points in-store and online at any Harborside or Urbn Leaf location.
You can earn more points by taking advantage of our exclusive point multipliers!
Earn 1.5x points per $1 spent on in-house brands (Kingpen/Kingroll, Fuzzies/ Sublime, Urbn Leaf, Loudpack, Smokiez, Harborside Farms, Dime Bag, Key)
Earn 2x points on 2-days! (2nd, 12th, 22nd)
Points will expire 180 day from when you accrued those points. For example if you earned 100 points on January 1st, you will have 180 days to use those 100 points.
You can opt out of the Tops Loyalty program at anytime, through SMS, the unsubscribe link in any marketing email, as well as request to be opted out through the form on our privacy page. Just a reminder, If you opt out you will no longer be able to accrue points with each purchase.
*Tax dollars do not contribute to the point accrual. Points will expire after 180 days from the date a customer accrued those set of points. You can opt out at any time. Once opted out of the Tops loyalty program you will not be able to accrue/redeem additional points.
By enrolling to the Tops Loyalty program, I consent to sign up for the Harborside member list where I will receive marketing communication via text message, calls, email or other outreach channels. By doing so, I understand that I am allowing Harborside and it’s technology provider to retain my personal contact details / engagement history for use in personalized marketing. Opt out at any time by replying “STOP” to messages. Standard message and calling rates may apply. I also consent that I am of legal age to receive communications related to the Harborside services and products.
For more information please see our privacy policy
